Refund policy

At Coat Swipe, we want you and your furry friends to love your purchase! We offer a 30-Day Money-Back Guarantee on all orders.

30-Day Return Window You have 30 days after receiving your item to request a return. To be eligible for a standard return, your item must be in the same condition that you received it, unused, and in its original packaging.

Damaged or Defective Items If your product arrives damaged or defective, please contact us immediately at coatswipe.official@gmail.com with a photo or video of the issue. We will gladly send a free replacement or issue a full refund right away.

How to Initiate a Return

1. Email us at coatswipe.official@gmail.com with your order number.

2. Once approved, we will provide you with the return shipping address.

3. Customers are responsible for paying their own return shipping costs unless the item arrived defective or broken.

Refunds Once your return is received and inspected, we will notify you via email and process your refund back to your original payment method within 3–5 business days.